Shipping for most orders is done via USPS Priority mail, unless otherwise noted. Some items may require freight delivery, or UPS shipping. In these cases, PO boxes will not be accepted. You will need to provide a physical shipping address.
Orders are shipped as quickly as humanly possible. Brass orders may require additional time for processing, depending on the size of order, and quantity of brass in stock. We endeavor to keep accurate inventory of what is available for immediate shipping. However, in some rare cases, inventory on the website may not accurately reflect inventory available. If this happens, you will be notified with the option to wait, or to cancel /change the order.
Due to U.S. restrictions on firearms export, we do not ship internationally. At this time, this policy also includes AFP/FPO orders. While we value our military customers, we are regrettably unable to ship to these addresses until/unless such time as the U.S. Government revises their regulations to allow us to ship to service members at these addresses.
When your item is shipped, you will receive notification from USPS.com with tracking information. If you do not receive a shipping notification or a message from us indicating a delay, within 2 business days, you may request a shipping update by emailing firstname.lastname@example.org
Firearms (including serialized parts such as frames and receivers) can only be shipped to a valid FFL. You will need to provide us with your FFL’s address for shipping, and will need to include or have them provide a copy of the FFL for our records. Orders containing firearms, frames, receivers, or other serialized parts considered by the ATF to be a “Firearm” will be placed on hold until we receive a copy of your FFL.
Utah residents may arrange to pick up their items locally in Saratoga Springs. Sales tax will be applied to all Utah orders, whether shipped or picked up in person. If you wish to pick up a firearm in person, please contact us at Sales@westdeserttactical.com to arrange a pickup time. Firearms transfers/pickups are by APPOINTMENT ONLY. We do not have regular business hours for firearms pickups.
Shipping costs are nonrefundable once an order ships.
We are generally able to respond to all emails the same business day.